Shipping policy
Thank you for visiting and shopping at SheetWizard.
Because our store exclusively offers digital products (Google Sheets and Excel templates), there are no physical shipping fees, no tracking numbers, and no physical delivery times involved in your purchase.
1. Instant Digital Delivery
All orders are processed and delivered automatically the moment your payment is confirmed.
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Immediate Access: Upon completing your checkout, you will instantly be redirected to a download page on our website where you can access your template links or files immediately.
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Email Delivery: Within minutes of your purchase, an automated delivery confirmation email will be sent to the email address you provided during checkout. This email contains direct download links or access tokens for your spreadsheet templates, allowing you to access them at any time.
2. Shipping Costs
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Delivery Fee: $0.00 (All digital downloads across our entire catalog are completely free of shipping and handling charges worldwide).
3. Trouble Accessing Your Files?
If you do not receive your digital delivery email within 10 minutes of completing your order, please take the following steps:
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Check your Spam/Junk Folder: Sometimes automated emails from online stores get misrouted by email filters.
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Verify Your Email: Ensure that the email address used during your checkout was spelled correctly.
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Contact Us: If the email is nowhere to be found, please contact our support team right away. We will manually verify your payment and send your spreadsheet links directly to you within 24 to 48 hours.
4. Contact Information
For any questions regarding the delivery of your digital products, please reach out to us:
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Email: Vladislav.Pastor04@outlook.com
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Business Address: 34 Av. de la Fourragère, 13012 Marseille, France